Position
OPPORTUNITY TO JOIN LEADING ONLINE AD TECHNOLOGY COMPANY
AdJuggler is a fast moving digital advertising technology company serving publishers, ad networks, trading desks and digital agencies worldwide. We are expanding our Ad Operations team, seeking motivated Account Managers with Media Planning, Optimization, Ad Operations experience to oversee, optimize and grow a portfolio of customer accounts across on our technology platform. Our ideal candidate is personable, detail-oriented, web technology savvy, and experienced in digital advertising, campaign management, and the optimization of online media. The role reports within the Media Services team and works closely with Sales and Technical Operations. Position is in Northern Virginia just minutes from Washington, DC.
Responsibilities
- Work with sales, operations and support to resolve client issues, escalate trouble tickets and advocate for client to achieve a positive outcome
- Optimize client inventory and make recommendations to improve RTB performance, generate and analyze reporting to assess performance
- Discuss optimization strategies with other Account Managers and collaborate on team projects
- Discuss customer needs and feature requests with product management
- Train customers in ad serving and support their use of the AdJuggler hosted platform
- Proactively engage customers to understand their digital advertising objectives, develop strategies and provide media services to exceed their online goals
- Report, analyze, and communicate the performance of digital advertising accounts
- Monitor and troubleshoot configurations for display, mobile, and video campaigns
- Diagnose customer issues, and, as needed, coordinate the resolution of technical issues with Development and Technical Operations
- Recommend enhancements to the AdJuggler platform to continually improve the effectiveness of the platform
Qualifications
- Bachelor’s degree or equivalent professional experience required
- Communications, advertising, marketing or business field is preferred
- Experience with ad serving, campaign management, online revenue optimization, media planning or ad operations preferred
- Personable and proactive approach to working with customers and peers
- Proficient with data capture, reporting, and proactive analysis
- Familiar with HTTP/HTML, CSS, Javascript, PHP, and MS-Office tools
Compensation package is competitive and based on experience and credentials. Please forward your resume in Word or PDF format for immediate consideration: careers@adjuggler.com.